Guide
Overview & Navigation
Follow these quick steps to reach the Business WhatsApp page in your CRM.
Navigate
- 1. Open your CRM application.
- 2. Go to the Dashboard.
- 3. Click on the Business WhatsApp option in the dashboard menu.
- 4. From the options listed under Business WhatsApp:
- Messages: Access all WhatsApp messages.
- WA Dashboard: Overview of your WhatsApp activities.
- W.A. Templates: Manage WhatsApp message templates.
- All Sequences: Review and manage automated sequences.
- B.M. Template: Configure Business Manager templates.
- WA Template Actions: Track template-related actions.
- WA Message Report: View detailed reports of sent messages.
- Setup Auto Response: Create and manage auto replies.
Pro Tip: Optimize Your WhatsApp Usage
Regularly check reports and update templates to ensure effective communication with your customers.