How-to Guide

Automation Guide

Explore the complete functionality of Automation within your CRM.

Guide

Overview & Navigation

Follow these quick steps to reach the Automation page in your CRM.

Navigate

  1. 1. Open your CRM application.
  2. 2. Go to the Dashboard.
  3. 3. Click on the Automation option in the dashboard menu.
  4. 4. From the options listed under Automation:
  • Pull APIs: Retrieve data from external systems into your CRM.
  • Push APIs: Send CRM data to external applications.
  • WhatsApp APIs: Manage API-based WhatsApp integrations.
  • AI Auto Reply: Enable AI-powered automatic replies to enhance customer engagement.
  • WA Integration: Connect and integrate WhatsApp with your CRM.

Pro Tip: Optimize Your Automation

Regularly review your automation settings, API integrations, and message configurations to ensure smooth operations and effective communication.