VS CRM
How-to Guide

IVR Leads Guide

The IVR Leads page allows you to view and manage all the leads generated through IVR calls in your CRM.

Guide

Overview & Navigation

Follow these quick steps to access and view IVR Leads in your CRM.

Navigating to the IVR Leads Page

  1. 1. Open your CRM application.
  2. 2. Go to the Dashboard.
  3. 3. Click on the IVR Leads option in the dashboard menu.
  4. 4. Here, you can view all the leads that are coming from the IVR system. All IVR-generated leads will be displayed on this page.

💡 Pro Tip: Monitor IVR Leads Regularly

Check your IVR leads frequently to ensure quick follow-ups. Timely responses to IVR-generated leads can significantly improve conversion rates and customer satisfaction.