How-to

WA Template Actions

If you want to create a sequence of automated messages, simply create a message and select the Next Action. Repeat the same process with each following action to build a flow.

  1. 1

    To add a new template and its action, click on the Add Template And Action button.

  2. 2

    The Create Template And Actions page will open, where you need to select a Template Name.

  3. 3

    After selecting the template, provide the required details:

    • Button Text – Define the label that will appear on the button.
    • Button Type – Choose the type (e.g., URL, Phone Number).
    • Next Action – Select what should happen when the button is clicked.
    • Next Template Name – Appears only after selecting Next Action; choose which template should trigger next.
  4. 4

    Mark the template as IsActive if you want it enabled.

  5. 5

    Finally, click on the Save Template button to save your configuration.

WAAction

⚠️ Important Note

WA Template Actions help you automate messaging sequences effectively. Make sure to configure each step carefully for smooth communication.