How-to

SetUp Keywords Auto Message

  1. 1

    On the WhatsApp Auto Response List page, click on the SetUp Keywords Auto Message button.

  2. 2

    An Auto-Response page will open as shown in the image above.

  3. 3

    Fill in the required information such as Keywords and Response.

  4. 4

    If needed, click on the Add More button to add extra keywords.

  5. 5

    Select the type of response β€” Pre-approved template message or Regular message.

  6. 6

    Finally, click on the Save button. Your keywords will be successfully set up for auto response.

SetupKeywordAuto

πŸ’‘ Pro Tip: Make Auto-Response Smarter

Use clear and simple keywords so your customers trigger the right response. Enable Non Exact Match if you want flexible keyword matching.