SetUp Keywords Auto Message
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1
On the WhatsApp Auto Response List page, click on the SetUp Keywords Auto Message button.
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An Auto-Response page will open as shown in the image above.
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Fill in the required information such as Keywords and Response.
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4
If needed, click on the Add More button to add extra keywords.
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Select the type of response β Pre-approved template message or Regular message.
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Finally, click on the Save button. Your keywords will be successfully set up for auto response.
π‘ Pro Tip: Make Auto-Response Smarter
Use clear and simple keywords so your customers trigger the right response. Enable Non Exact Match if you want flexible keyword matching.